Help Center
Contact Us
Email: hello@anchor.thisisomni.ai
Direct line: (845) 307-1978
Toll-free: (833) 561-1016
Hours: Monday through Friday, 9am to 6pm Eastern. We aim to respond to all emails within one business day.
Shipping
Standard shipping (5-7 business days): free on orders over $75, $6.99 otherwise. Expedited shipping available at checkout. Orders ship within 1-2 business days of placement. Track your order at /account or using the link in your shipping confirmation email.
Returns and Guarantee
30-day satisfaction guarantee on all orders , opened products included. To start a return, email hello@anchor.thisisomni.ai with your order number. See our full Refund Policy.
Policies
Track Your Order
Log into your account at /account to see live order status. If you checked out as a guest, use the tracking link in your shipping confirmation email. Still cannot find it? Email hello@anchor.thisisomni.ai with your order number.
